Night Auditor - SpringHill Suites - Medford Airport

Merete Hotel Management•Medford, OR

7d•$17 - $17•Onsite

About The Position

The Night Auditor computes, classifies, and records numerical data to maintain complete financial records and guest account records. The role performs routine calculating, posting, and verification duties and may check the accuracy of figures and postings made by other workers. It also accommodates hotel guests by registering and assigning rooms, issuing room keys, handling messages, maintaining records of occupied rooms and guest accounts, making and confirming reservations, presenting statements, and collecting payments. The position balances and accounts for daily cash and charge transactions, provides prompt and courteous guest service, follows hotel policies and safety procedures, and contributes to teamwork and operational standards. Regular, reliable attendance and punctuality are essential. The role is located at SpringHill Suites by Marriott Medford Airport in Medford, Oregon, and has a graveyard shift.

Requirements

Ability to communicate effectively, both verbally and in writing, with the public and team members.
Ability to manage time effectively and meet or exceed productivity standards.
Ability to follow policies, procedures, and safety procedures while working to improve operating standards.
Experience working with computers and operating keyboards.
Must pass a criminal background check.
May require a valid driver's license with an acceptable driving record.
Regular and reliable attendance and punctuality.

Nice To Haves

Prior cash-handling experience preferred.
Two years of customer-service experience preferred.
Hotel experience helpful.

Responsibilities

Review and analyze all adjustments.
Understand and use the front-office accounting machine.
Ensure all charges are posted to the appropriate guest folio or master account.
Post room tax to each folio or master account.
Ensure front-office charges, miscellaneous charges, and adjustments are posted and balanced.
Balance guest charges, run required reports, and attach supporting documentation to the appropriate reports.
Answer the telephone.
Check guests in and out.
Attend mandatory meetings.
Immediately report unsafe conditions.
Perform other duties assigned by the supervisor, including cross-training.
Register and assign rooms, issue room keys, transmit and receive messages, maintain records of occupied rooms and guest accounts, make and confirm reservations, present statements, and collect guest payments.
Provide prompt and courteous service to guests and follow applicable policies, procedures, and safety requirements.