Night Auditor

Hilton Grand Vacations•Virginia Beach, VA

8d•Onsite

About The Position

Hilton Grand Vacations is looking for a Night Auditor to join their outstanding team at Ocean Beach Club. In this position, you will be responsible for the auditing, posting, and balancing of daily transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability.

Requirements

High School diploma/GED
Proficient English language, able to communicate both verbally and in writing.
Open and flexible availability, including weekends and holidays
Customer service or similar related experience.

Nice To Haves

Associate’s degree/College Degree
1 year auditing experience
Resort hospitality experience.

Responsibilities

Follows proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence.
Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation
Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.
Generates housekeeping reports and prints folios departures.
Compiles daily revenue reports and files work accordingly.
Responsible for accurate management of cash funds and daily shift deposits.
Assist with Front Office duties and is the overnight guest service agent.
Calculates account balance at month-end and submits to accounting.
Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies.
Performs all Front desk duties including check-in, check-out and cashier procedures in a proper and efficient manner.
Assists with guest and owner needs and requests delivering outstanding hospitality at all times.
Assists with other departmental duties such as bell stand, answering phones, etc.
Reports any unresolved problems with owners and guests to management.
Maintains clean work area. Provides information on area attractions and resort amenities.
Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.
Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is needed to the successful performance of this position.