Part-Time Night Auditor | Homewood Suites |Washington DC Convention Center

PM New•Washington, DC

About The Position

The Night Auditor is an overnight member of the Front Office team who combines guest service with accounting duties. The role maintains guest-service standards overnight, serves as the primary point of contact for overnight guests, and ensures accurate and professional closing of the day’s financial activity. The position requires flexibility to work varying schedules, including nights, weekends, and holidays, and involves both desk work and physical activity around the property.

Requirements

Associate’s degree or six months to one year of related experience.
Ability to work evening and overnight shifts.
Strong computer skills.
Strong interpersonal and customer-service skills, including the ability to interact politely and positively with guests and team members and respond to requests in a timely manner.
Ability to work under pressure.
Ability to accommodate varying schedules, including nights, weekends, and holidays.
Ability to stand or sit, walk, bend or twist, climb stairs, and carry or lift up to 25 pounds.

Responsibilities

Balance paperwork and the cash drawer, prepare deposits, reconcile credit cards, and submit batches.
Enter revenue, expenses, and allowances into the front office system and generate daily reports, including the Guest Ledger Summary and Daily Restaurant Summary.
Complete front desk duties, including check-ins and check-outs, room scheduling and moves, late checkouts, stay-overs, and other guest requests.
Answer guests’ questions about hotel services and amenities.
Maintain guest-service standards and interact politely and positively with hotel guests and team members, fulfilling requests in a timely manner.