About The Position

The Night Auditor is a part-time overnight position on the hotel’s Front Office team, combining guest service with accounting responsibilities. The role serves as the primary point of contact for overnight guests, maintains guest service standards, and ensures accurate financial closeout and a smooth, secure transition between hotel operating days. The Night Auditor also completes front desk functions and responds to guest questions and requests.

Requirements

  • Associate’s degree or six months to one year of related experience.
  • Ability to work evening and overnight shifts.
  • Strong computer skills.
  • People-oriented, with the ability to interact politely and positively with guests and team members.
  • Ability to fulfill guest requests in a timely manner, including challenging requests.
  • Ability to work under pressure.
  • Able to accommodate varying schedules, including nights, weekends, and holidays.
  • Able to stand or sit, carry or lift up to 25 pounds, walk, bend or twist, and climb stairs.

Responsibilities

  • Balance paperwork, the cash drawer, and deposits; reconcile credit cards and submit batches.
  • Enter revenue, expenses, and allowances into the front office system and generate daily reports, including the Guest Ledger Summary and Daily Restaurant Summary.
  • Complete front desk duties, including check-ins and checkouts, room scheduling, room moves, late checkouts, stay-overs, and other guest requests.
  • Answer guest questions about hotel services and amenities.
  • Maintain guest service standards overnight and look after the property’s balances from the previous day.
  • Interact politely and positively with hotel guests and team members and fulfill requests in a timely manner.

Benefits

  • Excellent pay
  • Hotel discounts
  • Food and beverage discounts
  • Opportunity to be part of a growing hotel company
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