NIGHT AUDITOR

Expotel Hospitality•Luling, LA

7d•$0 - $11•Onsite

About The Position

The Ramada Luling is looking for a Night Auditor. The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing, organizing, and compiling management reports on a timely basis, and ensuring the accuracy of guest billings and city ledger transactions. This role also involves effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation, and reservations.

Requirements

Ability to approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.
Ability to maintain a warm and friendly demeanor at all times.
Ability to greet and welcome all guests approaching the Front Desk in accordance with hotel standards.
Ability to answer guest inquiries about hotel services, facilities, and hours of operation in a timely manner.
Ability to maintain high standards of personal appearance and grooming when working.
Ability to follow all cash handling and credit policies.
Ability to obtain all necessary information when taking room and handling check-ins and checkouts in a friendly, efficient, and courteous manner.
Ability to comprehend and operate all relevant aspects of the Front Desk computer system.
Ability to audit and reconcile financial and statistical reports.
Ability to ensure accuracy of all numbers reported including statistics.
Ability to input and update financial information into corporate communications network.
Ability to perform daily, weekly, monthly, and annual data processing system functions as required.
Ability to keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.

Responsibilities

Approaching all encounters with guests and employees in an attentive, friendly, service-oriented manner and maintaining a warm and friendly demeanor at all times.
Greeting and welcoming all guests approaching the Front Desk in accordance with hotel standards.
Answering guest inquiries about hotel services, facilities, and hours of operation in a timely manner.
Maintaining high standards of personal appearance and grooming when working.
Following all cash handling and credit policies.
Obtaining all necessary information when taking room and handling check-ins and checkouts in a friendly, efficient, and courteous manner.
Comprehending and operating all relevant aspects of the Front Desk computer system.
Auditing and reconciling financial and statistical reports.
Ensuring accuracy of all numbers reported including statistics.
Inputting and updating financial information into corporate communications network.
Performing daily, weekly, monthly, and annual data processing system functions as required.
Keeping management abreast of any unusual operational or financial events and/or deviations of policies or procedures.