Night Auditor | Doubletree by Hilton DFW North | Irving, Tx
About The Position
This role involves performing nightly duties such as balancing paperwork, cash drawer, deposits, reconciling credit cards, and submitting batches. It also includes inputting revenue, expenses, and allowances into the front office system to generate daily reports like the Guest Ledger Summary and Daily Restaurant Summary. Additionally, the position entails completing front desk duties such as check-ins/outs, room scheduling, room moves, late checkouts, stay-overs, and addressing other guest requests. The Night Auditor will also answer guest questions about hotel services and amenities.
Requirements
- Associate’s Degree or six months to one year of related experience
- Ability to work evening/overnight shifts
- Strong computer skills
- Must be a people-person
- Ability to interact with all hotel guests and team members in a polite and positive way at all times
- Ability to fulfill requests (even challenging ones) in a timely manner
- Ability to work under pressure
Responsibilities
- Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches
- Inputting into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary
- Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests
- Answering guests’ questions about the hotel services and amenities
Benefits
- Excellent pay
- Hotel discounts
- F&B discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
