Night Auditor
Peachtree Group Hospitality Management•Sandy Springs, GA
•Onsite
About The Position
The Night Auditor is responsible for conducting all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities include balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions. This role requires proactive thinking, keeping guest security in mind, and creating a safe, clean, and friendly work environment.
Requirements
- Proactive thinking
- Keeping guest security always in mind
- Creating a safe, clean, and friendly work environment
- Experience with cash handling and balancing
- Ability to communicate effectively with guests and hotel staff
- Attention to detail for paperwork and reporting
Responsibilities
- Balancing duties, daily paperwork, and shift reports.
- Attending to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions.
- Counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
- Checking the front desk log for problems, special requests, etc.
- Greeting, registering, and assigning rooms to guests.
- Processing guest registrations, including collecting payment.
- Preparing express checkout folios.
- Maintaining room status inventory.
- Communicating all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
- Maintaining and cleaning the lobby and bathroom as needed.
- Communicating all information to the following shift to ensure a smooth transition.
- Working closely with all hotel departments to ensure the highest quality of customer service.
- Answering inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explaining in-room and hotel features.
- Completing all required shift paperwork, and night audit reports daily.
- Performing other duties as assigned by management.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- 401(k) retirement match
- Paid Holidays
- Paid Time Off
- Employee Assistance Program
- Employee Fund
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
