Night Auditor

Davidson Hospitality Group•Miami Beach, FL

7d•Onsite

About The Position

Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts. As a member of the Eden Roc Miami Beach team, you'll have the chance to provide exceptional service to our esteemed guests, work in a collaborative and inclusive team, and be a part of a renowned hospitality brand. Join us in creating unforgettable experiences for our guests and become a valued member of our team at Eden Roc Miami Beach!

Requirements

Prior cash handling experience necessary
High school diploma or equivalent required
Read, write and speak English fluently
Strong computer skills
Ability to work flexible hours including overnights, weekends, and holidays

Nice To Haves

1-2 years of experience as a Night Auditor or in a similar role preferred
Strong attention to detail and ability to multitask
Excellent communication and problem-solving skills
Ability to work independently with minimal supervision

Responsibilities

Perform front desk duties such as guest check-ins and check-outs during the night shift
Process guest payments and maintain accurate records
Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies
Assist guests with inquiries, requests, and any issues that may arise during the night
Ensure the safety and security of the hotel premises during overnight hours
Provide exceptional customer service and create a welcoming and positive atmosphere for guests
Collaborate with other departments to address guest needs and ensure a seamless guest experience
Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively