Night Auditor

Hilton Grand Vacations • Hilton Head Island, SC

30d • Onsite

About The Position

Great opportunity to join our Four Diamond, Ocean Front Resort on Hilton Head Island. Become part of our 35-team member family where we consistently provide our Owners and Guests with vacations of a lifetime! Are you someone who loves challenges poses strong problem solving, troubleshooting, accounting reconciliation skills. Ability to handle concerns with owners/guest with outstanding customer service with results-oriented and passionate in everything that you do. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Requirements

• High School diploma/GED
• 1 year of related experience
• 1 year Auditing experience

Nice To Haves

• Associate’s Degree/College Degree
• VOICE Certified or Resort Data Processing (RDP)
• 3-5 years of related experience
• 2+ years of Supervisory experience

Responsibilities

• Supervising the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability.
• Being the overnight guest service agent.
• Following audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to accurate errors to prevent reoccurrence.
• Ensuring that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation.
• Reconciling all charges to the general ledger.
• Preparing back-up files and closing out shift and day on reservation system, including preparing system for next day of business.
• Generating housekeeping reports and printing folios departures.
• Compiling daily revenue reports and filing work accordingly.
• Accurate management of cash funds and daily shift deposits.
• Assisting with other Front Office duties.
• Calculating account balance at month-end and submitting to accounting.
• Processing reservation advance deposits from receipt of reservation information to depositing and logging all monies.
• Performing all Front desk duties including check-in, check-out and cashier procedures in an accurate and efficient manner.
• Assisting with guest and owner needs and requests delivering outstanding hospitality at all times.
• Assisting with other departmental duties such as bell stand, answering phones, etc.
• Reporting any unresolved problems with owners and guests to management.
• Typing departments as needed and carrying out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.

Benefits

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED