Night Auditor

SHAMIN HOTELS MASTER•Suffolk, VA

4d•Onsite

About The Position

Night auditors perform end-of-day accounting tasks and overnight front desk duties. They assist late-night guests, process check-ins and check-outs, and address other customer requests. They also audit, reconcile, and balance daily financial activities. Shamin Hotels is seeking candidates who value teamwork, take ownership of their role, and are passionate about serving guests with warmth and hospitality. Whether greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is perfect, dedication to service excellence will shine through. Opportunities exist for seasoned professionals and those starting their careers.

Requirements

Basic Reading, Writing, and Math skills.
1-2 years of hotel front desk or night auditor experience preferred
Customer Service Skills required.
Financial management skills required.
Team Up: Be Golden, Collaborate and Help Others Succeed.
Own It: Be a role model, Embrace Responsibility and Keep Learning.
Passionately Serve: Be Positive, Care Deeply and Create Memor

Nice To Haves

High school diploma, GED certification or equivalent experience preferred.
Bachelor’s Degree, and/or equivalent experience in a hotel or related field preferred.
Brand systems knowledge preferred

Responsibilities

Performs all audit procedures as set forth by the Hotel and company, on a daily basis.
Performs and attributes all required audit reports.
Verifies the status of all wake-up call requests and ensures they are properly handled.
Balances all cash receipts and work performed during the audit shift.
Prepares the front office for the ‘A’ shift and reset days business.
Acts as a Guest Service representative during the night time hours.
Acts as the manager on duty during the night time hours.
Attends and actively participates in all front office meetings.
Participates in all training and cross training programs.
Acts as PBX operator during the audit shift.
Assists breakfast attendants by setting up breakfast areas as needed.
Performs other related duties as required.
Takes the initiative to greet guests in a friendly and warm manner.
Reports to work for scheduled shifts, on time and in uniform in accordance with company policy.
Knows and complies with all company policies and procedures pertaining to this position and its duties.