Night Auditor

Sree Hotels • Charlotte, NC

8d • $0 - $18 • Onsite

About The Position

The SpringHill Suites by Marriott Charlotte City Center is currently hiring for a full-time or part-time Night Auditor. The hours for this position are 11pm-7am; weekday and weekend availability is required. The primary purpose of this role is to provide efficient and courteous service to each customer, accurately computing the daily income of the hotel by verifying that all customer accounts are correct and in balance by the following morning and functioning as the overnight Manager-on-Duty (MOD) in accordance with company policies and procedures.

Requirements

• High School diploma
• 1-2 years experience working as a Hotel Night Auditor is required
• Excellent computer skills including knowledge of Microsoft Word and Excel
• Excellent math and reconciliation skills
• Organization skills and attention to detail
• Customer Service oriented
• Must be flexible in work hours to accommodate last minute changes in scheduling
• Must have strong interpersonal skills to engage and interact with associates and guests

Nice To Haves

• Experience using hotel reservation system such as FOSSE or PEP is a plus.

Responsibilities

• Meets and exceeds customer and team member expectations by providing service and teamwork
• Verifies and balances daily charges for all departments to customer folios, master accounts and house accounts; makes corrections as necessary in accordance with company policy
• Runs computer through nightly processing sequence to reset for next day’s use in balancing of applicable functions
• If applicable to hotel, audits food and beverage income posting and charges
• Audits room revenue and other income
• Reviews all credit card vouchers for proper imprints, authorizations, and correct amounts
• Processes all city ledger work to accounting
• Adheres to hotel policies and procedures
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
• Performs night clerk duties as Guest Service Representative in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
• Maintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate
• Performs such other ancillary and related duties as may be assigned by Supervisor or General Manager
• Must achieve required threshold scores according to brand and company inspections.

Benefits

• Daily pay! Access up to 50% of your earned wages after every shift.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED