Night Auditor

Under Canvas • Keystone, SD

3d • Onsite

About The Position

As a Night Auditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.

Requirements

• Ability to work overnight shifts
• Minimum two years of experience in Customer Service, preferably in hospitality or hotels
• Ability to lift a minimum of 45lbs independently
• Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.

Nice To Haves

• High School Diploma or GED
• Customer focus and friendly
• Solutions-oriented and attention to detail
• Communication skills

Responsibilities

• Maintain composure, be resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
• Greet and check in guests at the reception desk, showcasing our amenities, and activities
• Confidently take action, quickly step in to help others, and make sound decisions with minimal direction
• Respond to the needs of guests and visitors with a love of the outdoors combined with a commitment to delivering high standards of customer service
• Provide clear, accurate, complete, and timely communication
• Seek opportunities to ensure guests have everything they need
• Learn and share knowledge of local culture, activities, and adventure activities
• Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing
• Collaborate and interact professionally with guests and co-workers
• Work efficiently to meet deadlines while maintaining high standards
• Other duties as assigned

Benefits

• Health Insurance
• 401K (eligible if work hourly minimum as required by law)
• Heavily discounted tents for Under Canvas family and friends stays
• Bar N Ranch lodge and cabin discounts
• Lifestyle partner brand and industry discounts
• Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
• Employee Assistance Program

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED