Night Auditor - Seasonal - Part time

Harborside Inn Condo Trust•Edgartown, MA

3d•$22•Onsite

About The Position

The Night Auditor plays a key role in our mission to deliver world-class service and products and a memorable vacation experience to everyone who passes through our doors. They ensure every single guest and owner has an enjoyable experience at the Inn. This includes performing the front desk agent role during the overnight shift and auditing/reconciling the financial activities of the property.

Requirements

Passionate about guest service and helping others.
Initiate conversations.
Anticipate the needs of others.
Interact with others in a courteous and efficient manner.
Love being a team player.
Detail-oriented.
Flexible/adaptable.
Able to work a flexible work week including nights, weekends, and holidays.
Understand maintaining confidentiality is important.
Familiarity with property management systems.

Nice To Haves

Previous front desk and/or night audit experience.
Experience with Microsoft Office Products, especially Excel.

Responsibilities

Performing front desk agent role tasks during the overnight shift.
Auditing, reconciling, consolidating, and transmitting all daily financial activities of the property.
Ensuring daily work is accurate and that cash banks are counted daily.
Reporting any shortages and overages.
Preparing and distributing daily reports.
Initiating conversations with guests and owners and being attentive to them.
Obtaining the necessary knowledge to provide information and recommendations to guests and owners.
Resolving the concerns of both guests and owners.
Working effectively with other departments and team members and establishing good working relationships with them.
Taking initiative in finding tasks to work on during slower times and seeking ways to better enhance the guest and owner experience.
Arriving to work as scheduled and following the property's attendance guidelines.
Attending meetings and training as requested.
Practicing all safety guidelines of the organization and reporting safety concerns to management.
Adhering to organizational guidelines/policies/expectations as well as federal, state, and local laws, including the property's confidentiality expectations.