Night Auditor

Marriott•Denver, CO

2d•Onsite

About The Position

Responsible for performing night audit functions, ensuring the accuracy of financial records, and overseeing front desk operations during the night shift. Provides exceptional guest service in compliance with hotel standards and resolves any overnight guest inquiries or issues.

Requirements

Strong attention to detail and accuracy in financial transactions.
Excellent problem-solving and decision-making skills.
Ability to work independently and handle overnight responsibilities.
Strong communication and customer service skills.
Proficiency in hotel management software and standard office applications.
Ability to handle cash, credit card transactions, and financial records accurately.
Strong organizational skills and ability to multitask.
Ability to handle guest concerns and requests professionally and efficiently.
High school diploma or equivalent required.
Minimum of 1-2 years of front desk or hotel experience, preferably in night audit or financial reconciliation roles.
Experience with hotel management systems and financial reporting is preferred.

Nice To Haves

an associate or bachelor’s degree in hospitality management is a plus.

Responsibilities

Reviews the Front Desk Log for any unusual situations or conditions relevant to the nightshift.
Posts all telephone, food, and miscellaneous charges to guest folios.
Reviews all check-out folios to ensure a zero balance and verifies approval codes for credit card transactions.
Follows established night audit procedures, which may vary depending on the hotel’s system.
Reviews upcoming reservations for the next day, ensuring all required information is complete and flagging discrepancies for morning review.
Prepares the Housekeeping/Rooms Status Report.
Completes the Shift Deposit Report, counts cash in the drawer, and has the deposit verified and recorded by the management or designee before securing it in the locked safe.
Records any important information in the Front Desk Log for the next shift.
Reviews overall hotel status and any unusual circumstances with the incoming morning front desk associate.
Maintains cleanliness and organization of the front desk area.
Conducts a weekly review of reservations for the upcoming month, cross-checking against the reservations control system for accuracy.
Performs any additional duties and responsibilities as required.