Night Auditor (Part-Time)

The Marcus Corporation•Coralville, IA

3d•Onsite

About The Position

The Hyatt Regency Coralville Hotel & Conference Center is seeking a dependable, service-focused Night Auditor to support our overnight Front Office operations. This role is ideal for someone who works well independently, enjoys helping guests, and takes pride in ensuring the hotel’s daily financial activity is accurate and ready for the next business day. As the overnight point person for the hotel, you will welcome late-arriving guests, respond to questions and concerns, complete the nightly audit, and help keep hotel operations running smoothly while most of the property sleeps. If you are calm under pressure, organized, comfortable working with numbers and technology, and naturally attentive to the needs of others, we would love to meet you.

Requirements

Strong guest service and communication skills with a friendly, professional approach
Ability to remain calm, empathetic, and solution-focused when handling guest concerns
Excellent attention to detail, accuracy, organization, and follow-through
Basic accounting and mathematical skills, including the ability to balance transactions and identify discrepancies
Computer proficiency, including comfort with spreadsheets and the ability to learn hotel reporting systems
Professional telephone etiquette and clear written communication skills
Ability to work independently and make sound decisions during overnight hours
Reliable attendance and availability to work the overnight shift, including weekends and holidays as scheduled
High school diploma or equivalent

Nice To Haves

Previous hotel front desk, night audit, accounting, cash-handling, or customer service experience is preferred.
Prior hospitality supervisory experience is helpful but not required.

Responsibilities

Warmly greet late-arriving guests and complete accurate check-in and check-out procedures
Answer phones, respond to guest questions, and assist with requests or concerns in a professional and caring manner
Resolve guest issues whenever possible and communicate important follow-up needs to the appropriate department or manager
Prepare daily food and beverage revenue data by auditing point-of-sale revenue, covers, fees, tips, paid-outs, and settlements
Run and review audit reports from the property management system, credit card system, and point-of-sale system
Identify discrepancies, make appropriate corrections or adjustments, and document unusual activity
Enter revenue, expense, and allowance information to generate daily operating reports
Balance revenue and settlement accounts nightly and maintain complete, organized audit files
Complete the end-of-day process and reset hotel systems for the next business day
Monitor the lobby and front desk area and follow established safety and security procedures
Communicate overnight activity, guest concerns, and operational issues clearly to the morning team
Support other Front Office duties and assist with additional responsibilities as assigned