Night Auditor- Clarion Inn at Destination Daytona

Ed Morse Automotive Group • Ormond Beach, FL

3d • $15 - $17 • Onsite

About The Position

Teddy Morse’s Daytona Harley-Davidson, part of the Ed Morse Automotive Group, is currently seeking a Night Auditor at the Clarion Inn at Destination Daytona. This role is crucial in ensuring a high standard of customer service and operational efficiency during overnight hours.

Requirements

• Hotel Front Desk experience preferred
• Great customer service required!
• Excellent verbal, comprehension, listening and problem-solving skills.
• Interpersonal and time management skills.
• Adaptability.
• Understanding of how to use front office equipment.
• Sound computer skills and working knowledge of Microsoft Word, Excel, PowerPoint and Outlook.

Nice To Haves

• Additional hours available during training

Responsibilities

• Ensure an environment in which high standards of customer service and quality exist for our guest.
• Registers guest and assigns rooms. Accommodates special requests whenever possible.
• Assists in pre-registration and blocking of rooms for reservations coming in.
• Thoroughly understands and adheres to proper credit, check-cashing and cash-handling policies and procedures.
• Empowered to resolves guest related problems quickly, efficiently, and courteously.
• Understands room status and room status tracking.
• Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures and guest check-out procedures.
• Knows room locations, types of rooms available, and room rates.
• Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
• Communicate with housekeeping and maintenance to ensure the availability of rooms according to forecast.
• Receives information from the previous shift and passes on pertinent details to the oncoming shift.
• Post and files all charges to guest, master, and city ledger accounts.
• Follows procedures for issuing and closing safe deposit boxes.
• Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed.
• Reports any unusual occurrences or request to the Front Office Manager or the MOD on duty.
• Knows all safety and emergency procedures. Is aware of accident prevention policies.
• Maintains the cleanliness and neatness of the front desk area.
• Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
• Attend department meetings whenever scheduled.
• Work closely with all departments with-in the hotel.
• Speak to every employee and guest you come in contact with.
• Perform or coordinate other tasks as assigned by the Front Office Manager.
• Exemplify the Forbes Hamilton Standards of Excellence.

Benefits

• Weekly Pay
• Uncapped earning potential! -Bonuses, Commissions, etc.
• 401K with company match
• Competitive Health Benefits including: Medical, Dental, Vision
• Supplemental Insurance options, Life Insurance, Short Team Disability & Long-Term Disability
• Employee Assistance Program
• Quarterly Wellness Program
• Vacation Pay
• Sick Pay
• Six Paid Holidays each calendar year
• Fantastic Employee Purchase Program! – Discounts on vehicles, parts & service
• Employee Referral Program- Get rewarded for working with friends!
• Become involved in our community with Ed Morse Cares
• Unlimited career potential- opportunities in multiple states with over 30+ brands!
• Ongoing Education- receive manufacturer and product knowledge training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed