Night Auditor - Part Time

Westmont Group•Mount Laurel Township, NJ

19h•Onsite

About The Position

The Night Auditor is responsible for preparing daily revenue reports by auditing Micros tapes/journals to break down revenue, covers, server's tips paid out, and settlements by type and cashier. This role involves running audit reports/journals, making corrections and adjustments, and handling computer issues. The auditor will input revenue, expenses, and allowances into the PC to generate daily reports like the Guest Ledger Summary and Daily Restaurant Summary. They will balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day. Additional duties include ensuring all reports and back-up vouchers are complete and filed properly, distributing necessary documents to the appropriate departments (A/R, A/P, Payroll), reviewing and correcting discrepancies in the Front Desk System, and coordinating with the front desk and restaurants/bars closing to ensure smooth operations. The role also involves greeting customers, completing the registration process, verifying credit cards, handling cash and other forms of payment, and answering telephones promptly.

Requirements

Ability to access and accurately input information using a computer system.
Ability to read, write and speak English sufficient to understand and communicate with employees and guests.
Must have excellent telephone etiquette skills.
Hearing and visual ability to observe and detect signs of emergency situations.
Weekend/Holiday Availability Required

Nice To Haves

Prior Customer Service experience preferred

Responsibilities

Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, server's tips paid out and settlements by type and cashier.
Run audit reports/journals.
Make corrections and adjustments and handle all computer problems that might occur throughout their shift.
Input onto the PC revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
Perform other duties and responsibilities asked by the Controller and the Assistant Controller based upon department needs.
Ensure all reports and back-up vouchers are complete and filed properly.
Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person (i.e. A/R, A/P, and Payroll).
Review and correct discrepancies in the Front Desk System.
Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations.
Greet customers immediately with a friendly and sincere welcome.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Verify and imprint credit cards for authorization using electronic acceptance methods.
Handle cash; make change and balance as assigned house bank.
Accept and record vouchers, travelers’ checks, and other forms of payment.
Perform accurate, moderately complex arithmetic functions using a calculator.
Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication.
Input messages into the computer.
Retrieve messages and communicate the content to the guest.
Retrieve mail, small packages and facsimiles for customers as requested.