Night Auditor | Homewood Suites Franklin| Franklin, Tennessee
About The Position
The Night Auditor is responsible for maintaining guest standards overnight and looking after the property’s balances from the previous day. This role involves balancing paperwork, cash drawer, deposits, reconciling credit cards, and submitting batches. The Night Auditor will input revenue, expenses, and allowances into the front office system to generate daily reports. Additionally, they will complete front desk duties such as check-ins/outs, room scheduling, room moves, late checkouts, stay-overs, and other guest requests, while also answering guest questions about hotel services and amenities.
Requirements
- Associate’s Degree or six months to one year of related experience
- Ability to work evening/overnight shifts
- Strong computer skills
- Must be a people-person
- Ability to interact with all hotel guests and team members in a polite and positive way at all times
- Ability to fulfill requests (even challenging ones) in a timely manner
- Ability to work under pressure
Responsibilities
- Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches
- Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
- Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests.
- Answer guests’ questions about the hotel services and amenities.
Benefits
- Excellent pay
- Hotel discounts
- F&B discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
