Night Auditor - EVEN Hotel Pittsburgh Downtown
About The Position
Our hotels never sleep. So, we’re looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts. Every day is different, but you’ll mostly be processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures, checking guests in, out and managing any wake-up call requests, answering phones and dealing with overnight guest queries, running night audit property management systems or manual equivalents, and performing other duties such as concierge services and special guest requests.
Requirements
- Accounting and mathematics skills for accurate auditing and payment processing
- Cash handling experience for counting and securing bank and processing cash payments
- Computer literacy, including familiarity with PMS software
- Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff
- Customer service experience
- Knowledge of hotel operations, offers and the local area
Responsibilities
- Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
- Checking guests in, out and managing any wake-up call requests
- Answering phones and dealing with overnight guest queries
- Running night audit property management systems or manual equivalents
- Performing other duties such as concierge services and special guest requests
Benefits
- Full uniform
- Impressive room discounts
- Some of the best training in the business
- Paid time off
- Medical/dental/vision insurance
- 401k
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
