Night Auditor

Peachtree Group Hospitality Management•Atlanta, GA

2d•Onsite

About The Position

The Night Auditor (Part-Time) will be responsible for conducting all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities include balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions. This role requires proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.

Requirements

Part-Time availability
Guest service skills
Audit-related duties
Balancing duties
Daily paperwork
Shift reports
Guest check-in/check-outs
Making reservations
Answering guest questions
Proactive thinking
Guest security awareness
Maintaining a safe, clean, and friendly work environment
Cash handling and reconciliation
Reviewing front desk logs
Processing guest registrations and payments
Preparing express checkout folios
Maintaining room status inventory
Communicating shift information
Maintaining and cleaning lobby and bathroom
Communicating information to the next shift
Interdepartmental communication for customer service
Answering guest inquiries about hotel services, registration, and local information
Explaining in-room and hotel features
Completing required shift paperwork and night audit reports

Responsibilities

Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
Check the front desk log for problems, special requests, etc.
Greets, registers, and assigns rooms to guests.
Process guest registrations, including collecting payment.
Prepare express checkout folios.
Maintain room status inventory.
Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
Maintain and clean the lobby and bathroom as needed.
Communicates all information to the following shift to ensure a smooth transition.
Works closely with all hotel departments to ensure the highest quality of customer service.
Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
Responsible for completing all required shift paperwork, and night audit reports daily.
Performs other duties as assigned by management.