Night Auditor (Full-Time; Sunrise Shift)

Harrah's Cherokee Casino Resort•Cherokee, NC

18h•Onsite

About The Position

Handle end-of-day bookkeeping and perform night audit for both hotels. Prepare and review the hotel management system for accuracy. Prepare and program group arrivals in LMS.

Requirements

High school diploma or GED required
One-year front desk experience required
Excellent interpersonal, problem solving and analytical skills
An eye for detail
Strong organizational skills
Ability to work independently
Documented teamwork behaviors and attitudes
Excellent oral and written communication skills
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook
Self-Starter; must work without close supervision
Ability to handle multiple priorities in a fast-paced environment
Neat, professional appearance with excellent personal hygiene
Knowledge of LMS
Knowledge of Harrah’s Cherokee Casino Employment policies

Nice To Haves

Not required at time of hire; may be learned in probationary period agreed upon at time of hire

Responsibilities

Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
Perform guest registration and room assignments, accommodating special requests whenever possible
Review VIP classifications in the hotel management system for accuracy and correct incorrect entries
Pre-register block reservations
Verify upcoming group block for reservation accuracy.
Input upcoming group information into the hotel property management system.
Coordinate wholesaler program, assign rooms, and ensure that contractual obligations are met
Process same day reservations and when necessary future reservations following hotel rate structures and selling strategies
Reconcile suspense accounts
Investigate and resolve out of balance accounts
Cancel room reservations according to established procedures
Perform other tasks as assigned by supervisor or manager
Run all departmental reports throughout shift for system maintenance
Check all arrivals daily
Prepare for date roll by verifying unassigned, preregistered, on hold, and out of order rooms
Reconcile movie reports nightly
Post no-show revenue to no-show rooms nightly
Verify guest ledger and manual override reports for accuracy
Print cashiering reports and balance against daily paperwork and correct inaccuracies
Print and verify the room’s revenue potential report for accuracy
Prepare and organize the night audit packet to be delivered to accounting
Process back to back reservations
Use the over credit limit report to prevent out of balance accounts
Prepare the PCW report for the night audit
Print and verify the CSEVM report for accuracy
Distribute night audit to Income Control nightly
Prepare and distribute the daily passdown and flash reports
Adhere to all regulatory, company, and departmental policies/procedures in an ethical manner