Night Auditor | Hotel Hive | Modus by PM Hotel Group | Washington DC
About The Position
We're looking for a Part Time Night Auditor who is a hard-working, friendly, charismatic person who wants to personalize the guest experience. The ideal candidate is a dedicated, personable, organized professional, who communicates well. This person will play a critical role in the Front Office team as they "hold down the fort" so to speak during the overnight shift, preparing their colleagues for the next day. This position is scheduled for 11pm-7am. This part time position is non-exempt and reports to the Rooms Manager. $21/hour Meet Hotel Hive! Hotel Hive opened its doors in January 2017 as DC’s first Micro Hotel. We have a youthful vibe, where modern innovation meets historic character. We are extremely interactive with our guests; exceptional and personalized service is our top priority. Our goal is to provide a restful, unique, and innovative hotel experience for our guests before and after they buzz around DC. Who We Are Passionate – about hospitality and fostering an environment where associates will thrive. Culture driven – dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. Unique – we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. Innovators – we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change. A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. A company that has a culture of promoting from within. Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer over the past 9 years.
Requirements
- Think on your feet, use good judgment and problem solve in a fast paced environment
- Passion for hospitality and providing excellent guest service. This enthusiasm will be apparent from speaking with you
- Exceptional communication skills both verbal and written.
- Knowledgeable in Microsoft Office.
- Open availability required. Must be prepared to work overnight shifts 11pm-7am
Responsibilities
- Serve as the heart, mind, and soul of the hotel during the overnight shift
- Provide exceptional personalized customer service and experiences to guests
- Live like a local. Have knowledge of the neighborhood and city
- Provide support to guest services leaders and the entire hotel team.
- Create a warm and welcoming atmosphere
- Close the day functions of the hotel- account for daily activity by organizing and verifying information
- Run/Distribute daily reports for the hotel
Benefits
- Generous health, dental and vision insurance, plus 401K, all available on day 1!
- Access to free virtual fitness classes and discounted in-person memberships.
- Gifted PTO on Day 1 + paid holidays
- Paid Parental Leave
- Tuition reimbursement opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
