Part-Time Night Auditor (CWS)

IHG•Joint Base Lewis McChord, WA

10d•$17 - $29•Onsite

About The Position

The Night Auditor is responsible for accurately balancing all hotel income and expenses for a 24-hour hotel operating period. This role involves auditing various revenue streams, preparing reports, and acting as a liaison for hotel systems during night hours. The position also includes performing Guest Service Representative functions and promoting teamwork and quality service.

Requirements

High School diploma or equivalent
Some customer service experience
Must speak fluent English
Carrying or lifting items weighing up to 50 pounds
Moving about the public areas
Communicating with other people
Handling objects, products and computer equipment
Bending, stooping, kneeling
Reading and writing abilities are utilized often when compiling departmental records, or guest registration and reservation information.
Basic mathematical skills are used frequently.
Basic computer skills are used to enter and collect data, and to report systems problems or issues with financial systems in the hotel.

Nice To Haves

Some college preferred
Other languages preferred

Responsibilities

Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues.
Balance and audit for accuracy all room and tax charges, cashier’s reports, and guest and house accounts.
Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking report, market segmentation report, food and beverage revenue report, and other auditing report necessary to ensure the accurate accounting of hotel revenues and expenses.
Transmit credit card batches.
Act as hotel system liaison during night hours. Call in and open tickets with Opera, Protobase, or System Support during the overnight hours if a system fails or issues occur.
Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.
Promote team work and quality service through daily communications and coordination with other departments.
May assist with other duties as assigned.