Night Auditor

Hilton Grand Vacations • San Antonio, TX

5d • Onsite

About The Position

The Eilan Resort & Spa is a Hilton Grand Vacations property in Northwest San Antonio, near The Rim and La Cantera, featuring a Tuscan‑inspired design completed in 2011 and offering 165 guestrooms. It is a central element of the 120‑acre Eilan mixed‑use development, integrating lodging with offices, residences, retail, dining, and shared community amenities. The resort features a full‑service spa with 10 treatment rooms, approximately 14,000 square feet of flexible event space, and multiple food and beverage outlets including the Social restaurant serving breakfast and dinner, the Mercato coffee shop, and a seasonal pool bar.

The Night Auditor position is leading all aspects of the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. You will be responsible for driving company success through performing the following activities to the highest standards:

Requirements

• High School diploma or equivalent experience
• Proficient English language, able to communicate both verbally and in writing.
• Open and flexible availability, including weekends and holidays
• Customer service or similar related experience.

Nice To Haves

• Associate’s degree/College Degree
• 1 year auditing experience
• Resort hospitality experience.

Responsibilities

• Accurately balances daily revenue and expense transactions, identifies and resolves out‑of‑balance items, prepares management reports, and ensures errors are corrected to prevent recurrence.
• Confirms all charges are properly posted to guest folios or master accounts with complete supporting documentation; reconciles transactions to the general ledger, prepares backup files, and completes daily system closeout.
• Generates housekeeping and departure reports, compiles daily revenue documentation, and manages cash funds including daily deposits and month‑end account balancing.
• Performs front desk duties—check‑in, check‑out, cashiering, and overnight guest services—while processing advance deposits and assisting guests and owners with exceptional hospitality.
• Provides support to additional departments as needed, such as bell services and phone operations; reports unresolved guest or owner concerns to management.
• Maintains a clean and organized work area, offers information on resort amenities and local attractions, and consistently supports team operations with a collaborative, “pitch‑in” demeanor.
• Maintains reliable attendance in accordance with company standards.

Benefits

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED