Hotel - Night Auditor Supervisor
IMG Academy•Bradenton, FL
•Onsite
About The Position
Responsible for overnight hotel operations, ensuring accurate financial reporting, guest services, and security of the property during night hours. This position combines front desk responsibilities with accounting oversight.
Requirements
- High School diploma or equivalent required.
- Ability to work independently and efficiently with minimal supervision
Nice To Haves
- Previous experience in hotel night audit is preferred
- Proficiency with Hotel operating systems and accounting software is preferred
- Excellent customer service and communication skills
- Strong problem-solving abilities
Responsibilities
- Perform nightly audits of all hotel’s financial transactions, ensuring accuracy in reports, postings, and reconciliations
- Act as the primary point of contact for guest needs and inquires overnight, from resolving issues to handling special requests
- Coordinate guest routing, review and finalize room assignments, and ensure systems are properly organized before morning shift arrives
- Collaborate with Front Desk morning shift to address outstanding items from the night audit and communicate any pertinent information to ensure exceptional guest service
- Check guests in and out, answer phones, and assist with various guest needs throughout the night
- Ensure that all charges for rooms, food, beverage, phones and miscellaneous are posted correctly
- Answer guest inquiries about hotel service, facilities, hours of operation, restaurants, transportation and entertainment
- Protect confidential guest and proprietary information in accordance with company policies
- Handle guest challenges in a friendly and courteous manner
- Other duties as assigned by management
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
