Night Auditor / Overnight Security
About The Position
We’re looking for someone dependable, detail-oriented, and comfortable working independently at night. This role combines overnight guest service with security responsibilities to help keep the resort safe, support guests with after-hours needs, and ensure financial and operational tasks are completed for the next day. You’ll be part of a team that values integrity, clear communication, and cross-department support. Black Rock Oceanfront Resort is located in Ucluelet on the rugged west coast of Vancouver Island. Surrounded by old-growth forest and the wild Pacific, our team welcomes guests from around the world who come to experience this exceptional place.
Requirements
- Strong communication and interpersonal skills
- Ability to stay composed in high-pressure or emergency situations
- Comfort with both guest-facing and back-of-house responsibilities
- Physical ability to complete walking patrols
- A reliable, self-motivated work ethic
Nice To Haves
- Experience in hospitality, security, or customer service
- First Aid Level 1
- Some accounting knowledge
- Dependable, observant, and calm under pressure
- Communicates clearly and respectfully
- Works well with minimal supervision
- Enjoys professional, friendly guest interactions
- Comfortable working overnight and outdoors in a coastal environment
- Can complete walking patrols, physical tasks, and detailed administrative work
- Strong attention to detail for accounting and reporting tasks
Responsibilities
- Greet and check in arriving guests
- Respond to guest requests, complaints, or emergencies
- Answer phones and manage reservations
- Process invoices and vendor payments
- Reconcile daily financial reports and ensure all EOD work is complete
- Write clear and accurate reports
- Schedule wake-up calls and prepare for the next day’s arrivals
- Support the Management Team with tasks as required
- Conduct regular interior and exterior patrols of guest areas, public spaces, parking lots, and back-of-house areas
- Respond to noise concerns or security-related situations
- Monitor CCTV systems, alarms, and building access points
- Escort guests or staff upon request
- Ensure doors, windows, exits, and restricted areas are secured
- Report maintenance issues such as leaks, damage, or lighting concerns
- Assist with nightly lock-up procedures
- Communicate with morning and evening teams for smooth handover
Benefits
- Wage commensurate with experience
- Medical, dental, and life insurance benefits after waiting period
- Associate rates for hotel stays
- Volunteer support opportunities
- Team enrichment events
- Financial support for relevant education
- Low-cost on-site housing (full-time only, if available and required)
- Year-round employment
- Opportunities for advancement
- Inclusive, respectful workplace
- Uniform and training provided
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
