Night Auditor- Front Desk

Remington HospitalityLogan, UT
Onsite

About The Position

The Night Auditor is responsible for performing all nightly audit functions for the front office and each outlet of the hotel. This includes reviewing and correcting room and tax postings, ensuring accurate and timely posting of house charges, and completing daily backups of the front office computer system. The role also involves understanding and adhering to the management company's accounting and credit policies and procedures. Additionally, the Night Auditor handles all front desk functions such as check-ins, check-outs, payments, reservations, and PBX operation, ensuring guests are treated promptly, warmly, courteously, and professionally with accurate directions to their rooms.

Requirements

  • Ability to stay awake and work overnights, producing a high level of efficiency and quality in all tasks.
  • Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions.
  • High work ethic and self-initiative.
  • Ability to work in a standard office environment.
  • Prolonged periods of standing at a desk and working on a computer (6-8 hours a day).
  • Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
  • Ability to communicate effectively verbally and in writing.
  • Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
  • Visual ability to read from a computer screen and printed materials, including close visual focus for extended periods and color differentiation (for certain roles).
  • Ability to hear and participate in conversations and meetings, use phone and/or headset.

Nice To Haves

  • May be required to work varying schedules to include nights, weekends, and holidays.
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Responsibilities

  • Perform all nightly audit functions for the front office and each outlet of the hotel.
  • Review room and tax postings on the computer or register for accuracy, immediately correcting any errors.
  • Ensure all house charges are posted accurately and in a timely fashion.
  • Complete back-up of front office computer system and night audit program daily (if applicable).
  • Complete the rebuild of the front office system, reservation, and other related computer maintenance (if applicable).
  • Understand, know, and follow the management company's accounting and credit policies and procedures.
  • Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc.
  • Treat guests promptly, warmly, courteously, and professionally.
  • Give accurate and clear directions to room locations.
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