Night Auditor / Front Desk Agent-Hampton (Georgetown)

Rainmaker Team•Georgetown, KY

7d•Onsite

About The Position

The Hampton Inn Lexington/Georgetown is seeking a reliable, detail-oriented Night Auditor to join our overnight team. You will be the primary face of the hotel during the night shift, combining high-quality guest service with critical accounting duties. Our property utilizes Hilton's PEP (Property Engagement Platform). The ideal candidate must have hands-on experience running the overnight close and executing financial balances within the PEP system.

Requirements

Minimum of 1 year of hotel front desk or auditing experience, with direct, functional proficiency using Hilton's PEP software.
Strong math skills, sharp analytical abilities, and high comfort levels balancing financial data spreadsheets.
Proven history of excellent attendance and punctuality, which is vital to solo overnight property coverage.
Courteous and professional English communication skills to resolve guest concerns independently.
High school diploma or equivalent.

Responsibilities

Execute the official end-of-day system rollover via Hilton PEP, troubleshooting system alerts and ensuring proper system closeouts.
Audit, balance, and verify all daily front desk cash flows, credit card transactions, and room revenue accounts against system records.
Manage late-night check-ins, early departures, and handle overnight reservation inquiries with a warm, "Hamptonality" customer mindset.
Compile, organize, and distribute critical daily operational journals and financial summaries to hotel management.
Maintain building security, monitor the property lobby and access points, and confidently handle any overnight emergencies following standard procedures.
Set up early coffee & assist with preparation for the breakfast shift.