Night Audit

The Chanler Inc•Newport, RI

14d•$0 - $20•Onsite

About The Position

The Night Audit position is a critical role within the hospitality industry, responsible for ensuring the accuracy and integrity of daily financial transactions and operational data during overnight hours. This role serves as the bridge between the day's activities and the next day's operations by reconciling accounts, generating reports, and addressing any discrepancies. The Night Auditor will also provide exceptional guest service during the night shift, handling check-ins, check-outs, and guest inquiries with professionalism and efficiency. By maintaining meticulous records and performing audits, this position supports the overall financial health and smooth functioning of the hotel or lodging facility. Ultimately, the Night Auditor ensures that all nightly processes are completed accurately to facilitate seamless business continuity and excellent guest experiences.

Requirements

High school diploma or equivalent.
Basic understanding of accounting principles and financial reconciliation.
Previous experience in hospitality or customer service roles, preferably in a hotel environment.
Proficiency with property management systems (PMS) and Microsoft Office applications.
Ability to work overnight shifts and maintain attention to detail during late hours.
Strong analytical skills daily to review and reconcile financial data, ensuring all transactions are accurate and properly documented.
Effective communication skills are essential for interacting with guests and coordinating with other departments to resolve issues and provide excellent service.
Proficiency with property management systems and accounting software enables the Night Auditor to efficiently process transactions and generate reports.
Attention to detail is critical in identifying discrepancies and maintaining accurate records that support financial integrity.
Problem-solving and multitasking skills are frequently applied to manage guest requests, operational challenges, and security concerns during overnight hours.

Nice To Haves

Associate degree or certification in hospitality management or accounting.
Experience with specific hotel management software such as Opera, Maestro, or similar systems.
Strong problem-solving skills and the ability to handle guest concerns diplomatically.
Knowledge of safety and security procedures relevant to hotel operations.
Bilingual abilities or additional language skills to assist diverse guests.

Responsibilities

Perform nightly audits of all financial transactions, including room charges, payments, and adjustments to ensure accuracy and completeness.
Reconcile daily revenue reports and prepare detailed audit reports for management review.
Process guest check-ins and check-outs during overnight hours, providing courteous and efficient service.
Respond promptly to guest inquiries, requests, and resolve any issues that arise during the night shift.
Coordinate with other departments to ensure smooth operations and communicate any discrepancies or concerns.
Maintain accurate records of all transactions and prepare documentation for accounting and management.
Monitor security and safety protocols during the night shift to ensure a safe environment for guests and staff.