Night Audit (part-time or full-time)
Midmark Corporation•Versailles, OH
•Onsite
About The Position
As a Night Hotel Auditor, you will provide excellent customer service to guests and keeps the front desk and accounting operations running smoothly at night. They assist guests with their overnight requests and balance accounts leftover from the day shift. A night auditor handles late night check-ins, manages guest requests and accepts reservations.
Requirements
- High school diploma with 2 years of relative experience; or equivalent combination of education and experience
- Excellent communication
- Advanced ability to learn computer functions and other on-the-job skills
- Exceptional customer service skills
Responsibilities
- Greets guests upon arrival, check them in and provide them with any information they need to enjoy their stay
- Schedules guest wake-up calls and reservations for the following day
- Responds to guest inquiries, concerns and complaints as needed
- Answers phones and place reservations
- Runs EOD computer functions so they are complete by the end of the shift
- Clean public areas & bathrooms
- Hotel Laundry and Silas Linens
- Make coffee for morning guests/set up for breakfast buffets
- Review In room Dining Receipts
- Lock all exterior doors & check for trash around the building
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
