Part-Time Night Audit
Makeready LLC•Charleston, SC
•Onsite
About The Position
Traveled, compelling, authentic. Emeline offers innovative dining, cozy gathering places, curated retail, classic event space and gracious guest rooms - marked by layers of experience, thoughtful surprises and an unmistakable sense of place. Your dedication and watchful nature help others sleep well at night. This individual loves to be up at night and being an integral part of setting up the property for the day ahead. Daily duties include: providing excellent customer service to guests and keep the front desk orderly, reconciles all accounts, and processes invoices.
Requirements
- Prior experience highly preferred
- Attention to detail
- Ability to handle multiple requests simultaneously
Responsibilities
- Balancing the accounts from day shift
- Managing front desk activity and handling guest check-ins and check-outs
- Ensure customer satisfaction by scheduling wake-up calls and other concierge activities according to guest preference
- Balance and audit accounts for accuracy
- Identify and resolve discrepancies
- Handle requests and complaints and directing them to other team members or departments accordingly
- Answer all internal and external calls and inquiries
Benefits
- Free TeleDoc visits
- Discounted dental/hearing/vision benefits
- Assistance with medical equipment including diabetic supplies
- Wide range of ancillary benefits
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
