Night Audit- Full Time
About The Position
The Night Auditor is responsible for running audit reports and journals from all credit card and computer systems. This role involves inputting revenue, expenses, and allowances to generate daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. The Night Auditor will balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations. This position also supports by making corrections and adjustments, handling computer issues, ensuring proper distribution and filing of documentation and reports, and coordinating with the front desk and restaurant/bar closing for a smooth transition. The role requires effective communication with guests, vendors, and associates, adherence to safety and health standards, and the ability to assist with statistical reports and presentations. Additionally, the Night Auditor may perform duties of a front desk supervisor, guest service agent, reservations agent, and telephone operator as needed, ensuring accurate reporting and adherence to all StepStone and hotel policies and procedures. Professionalism, personal effectiveness, and strong communication skills are expected.
Requirements
- Minimum lifting of 20 pounds.
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing, typing.
- Minimum pulling of 20 pounds.
- Must have a comprehensive knowledge of service standards, guest relations, and etiquette.
- Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations.
- Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates.
- Must have excellent mathematical and computer skills.
- High school education and relevant training and experience required.
- At least one year of relevant experience required.
- Ability to timely obtain any required licenses or certificates.
Nice To Haves
- Additional education preferred.
- CPR training and first aid training preferred.
- Additional language ability preferred.
Responsibilities
- Run audit reports and journals from all credit card and computer systems.
- Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
- Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations.
- Make corrections and adjustments and handle any computer issues that may arise.
- Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department.
- Ensure all reports and back-up vouchers are complete and filed properly.
- Review and correct discrepancies in the Front Desk System.
- Coordinate with the front desk and restaurant/bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations.
- Ability to communicate effectively with guests, vendors, and other associates.
- Ability to adhere to all applicable Federal, state, local, safety, and health standards.
- Ability to assist with the design and preparation of statistical reports and presentations as needed.
- Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed.
- Ability to accurately reports information.
- Ability to scrupulously follow all StepStone and hotel policies and procedures.
- Attend required Hotel meetings.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
