NICU Unit Secretary WOW Day Shift

BHSLouisville, KY
Onsite

About The Position

The Nursing Support Tech will schedule/reschedule/cancel patient appointments within the department. They are responsible for verifying that physician orders for upcoming patient appointments have been received and for requesting any needed physician orders. They will perform patient check in and will obtain any required registration and insurance information. They will request prior medical records when needed. This person will be working in a fast paced environment and will be expected to display expert customer service and communication skills to properly assist patients or office staff. The Nursing Support Tech will assist the nursing staff by performing selected nursing procedures and routine duties in caring for patients. All functions must be within the scope of training and instructions received and are under the supervision of a Registered Nurse.

Requirements

  • Knowledge of medical terminology preferred
  • Experience with computers preferred
  • BCLS required within 90 days of hire

Responsibilities

  • Schedule/reschedule/cancel patient appointments within the department.
  • Verify physician orders for upcoming patient appointments.
  • Request any needed physician orders.
  • Perform patient check-in.
  • Obtain required registration and insurance information.
  • Request prior medical records when needed.
  • Display expert customer service and communication skills.
  • Assist nursing staff by performing selected nursing procedures and routine duties in caring for patients.
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