NF CLERICAL SUPPORT

HEREFORD INSURANCE COMPANY•New York, NY

5h•$33,000 - $38,000

About The Position

This role involves managing legal documents and mail, ensuring timely processing of claims, and supporting various administrative tasks within the No Fault claims process. Key responsibilities include filing, sorting mail, sending out forms, maintaining logs, and assisting with billing, reporting, and file preparation.

Requirements

Basic but evolving knowledge of the applicable No Fault claims and applicable regulations and litigation.

Responsibilities

File documents/ mail in the legal files.
Open, date, and sort the legal mail.
Send appropriate initial and follow up forms in compliance with applicable regulations.
Timely set-up new claims.
Index and route mail including doc typing and setting task descriptions.
Make appropriate inquiry to obtain additional information required to effectuate job responsibilities.
Timely complete and maintain mailing logs.
Support the timely delivery of mail and files to the claims professionals.
Obtain and follow up for W9’s; keep, preserve and organize returned W9’s.
Copy files.
Fee Schedule NF billing including generation of EOB’s.
Maintain records and provide information to generate production reports.
Assist in check request and preparation process.
Assist in preparation of denials and delays.
Assist in preparing a file for IME or Peer Review for the vendor.
Assist in identified initiatives or projects.
Assist in effectuating the dosing of files.
Telephone contacts with claimants and providers.
Facilitate the generation of pay requests.
Facilitate the referral for TOA investigations.