NextGen Program Director

Davidson-Davie Community College•Mocksville, NC

4d•Onsite

About The Position

The NextGen Program Director develops and coordinates work-based learning (WBL) opportunities, activities, and functions for NextGen participants and performs administrative and program-support duties. The role requires a comprehensive understanding of the department’s mission, rules, regulations, goals, and services. The director communicates daily with participants, partners, team members, employers, and community stakeholders. The position requires excellent communication, interpersonal, and organizational skills, as well as initiative and the ability to work independently in a changing environment. Although the director works independently in an office, the role also involves meeting with students, collaborating with employers, and coordinating events. The position is located at the Davie Campus in Mocksville. The director supports and coaches young adults ages 16–24 as they meet program requirements, pursue education, and participate in WBL experiences that support career advancement and economic mobility. The role develops placements such as work experience, on-the-job training, internships, and apprenticeships; recruits local employers; and coordinates participant placements and related documentation. It also provides administrative support, maintains program data, conducts workshops and presentations, and develops youth projects, events, and processes. The position requires a bachelor’s degree in a relevant field or an equivalent combination of education and related experience, experience in student support, customer service, or another client-facing role, and a valid Class C driver’s license, car insurance, a reliable automobile, and safe driving. Preferred qualifications include project management experience, experience in a community college setting, coaching and mentoring youth, reporting for state- or federal-level grants, and Career Development Facilitator Training Certification. The work environment includes a climate-controlled contact center and requires critical thinking, mobility within the work environment and other school, campus, and College locations, possible travel between locations, and effective use of communication methods including computers. Employees are expected to respect a diverse academic environment, support the College’s mission, vision, and values, and attend College events and meetings. The job description notes that the listed duties and qualifications are not exhaustive.

Requirements

Bachelor’s degree from an accredited college or university in a relevant field, or an equivalent combination of education and related experience.
Experience working in student support, customer service, or another client-facing role.
Valid Class C driver’s license, car insurance, a reliable automobile, and safe driving.
Excellent communication, interpersonal, and organizational skills.
Ability to work independently with a high level of self-initiative.
Critical thinking skills, ability to process information, and good judgment.
Ability to move around the work environment and other school, campus, and College locations; travel between locations may be required.
Effective use of communication methods, including computers.
Sensitivity, understanding, and respect for students, faculty, and staff from varying social, economic, cultural, ideological, and ethnic backgrounds.

Nice To Haves

Project management experience.
Experience working in a community college setting.
Experience coaching and mentoring youth.
Experience with reporting for state- or federal-level grants.
Career Development Facilitator Training Certification.

Responsibilities

Support and coach young adults ages 16–24 in meeting NextGen program requirements, pursuing educational opportunities, and participating in WBL experiences.
Develop work-based learning opportunities, including work experience, on-the-job training, internships, and apprenticeships.
Help increase the number of WBL experiences that prepare participants with workplace knowledge, talent, and skills.
Recruit local employers and maintain an employer database to provide WBL opportunities.
Develop worksite agreements, contracts, and related WBL documents; follow up on and evaluate participant placements; and provide counseling and problem-solving support to participants and employers.
Assist NextGen Services staff with collecting, processing, and entering documentation; support program orientation and eligibility determination.
Ensure data is accurately entered into appropriate tracking systems.
Conduct training workshops and presentations.
Identify opportunities to improve processes and services.
Develop and coordinate youth projects, workshops, and events.
Research innovative WBL programs that build local workforce capacity, develop youth workplace skills, foster career awareness, and increase employer engagement.
Attend community functions to promote the program.
Develop processes, forms, and procedures for work activities and may assist with developing or writing youth program policies.
Provide updates about NextGen activities and events for approved social media platforms.
Support the College’s mission, vision, and values; attend College events and meetings; and maintain sensitivity, understanding, and respect for a diverse academic environment.
Perform other duties as assigned by the supervisor.