New Student Orientation Program Assistant

Olympic College•Bremerton, WA

5d•Onsite

About The Position

The purpose of this position is to support mandatory new student orientation to ensure that students receive timely communication, up to date information and documents, and that administrative tasks related to orientation are completed quickly so that students do experience minimal barriers.

Requirements

Customer service experience
Experience utilizing Microsoft products, especially Excel for data entry and analysis and forms.
Experience designing print materials like flyers and pamphlets
A minimum of a high school diploma or equivalent

Nice To Haves

Prior experience working in higher education
Experience using ctcLink platform
Experience using Canva

Responsibilities

Communicate with new students regarding the new student orientation.
Email with students regarding orientation.
Maintain the Orientation inbox up to date.
Answer phone calls and return voicemails regarding the new student orientation.
Maintain and update orientation LMS content to ensure accuracy, relevance, and effective student engagement.
Conduct quarterly reviews of LMS course content to ensure information is current; implement updates or communicate needed revisions to the Director as appropriate.
Create, inventory, and update materials for in-person orientation.
Log and monitor RSVPs for in-person orientation.
Schedule rooms and submit associated facilities and service needs.
Enter and synthesize post orientation data into reports.
Add and remove holds from students’ accounts.
In ctcLink system remove service indicators for students as they complete the new student orientation.
Release informational service indicator and place registration hold service indicator for students having not yet completed orientation by designated time.