New Shop Opening (NSO) Project Manager

Jenis Splendid Ice Creams LLC. • Columbus, OH

2d • Onsite

About The Position

Jeni’s Splendid Ice Creams is seeking a New Shop Opening (NSO) Project Manager to oversee the design, construction, and turnover processes for both company-owned and franchise locations. This role involves managing a portfolio of projects from inception to completion, ensuring they meet timeline, quality, and budget expectations. The Project Manager will be responsible for selecting and managing architectural and engineering (A&E) partners and general contractors (GCs), coordinating with various vendors, and ensuring smooth project execution through effective communication and problem-solving.

Requirements

• Bachelor’s degree
• 5 years project management experience within a retail construction environment
• Demonstrated experience in creating/managing a portfolio of projects from identification through to project close-out.
• Experience managing construction budgets, value engineering conversations and negotiating change orders.
• Must be versatile and able to manage multiple projects in various stages at any one time in the life cycle of a project.
• Practiced in store development processes, vendor management and client relations.
• Highly motivated, creative, detail oriented, and dependable.
• Open to learn and accessible to all levels of the organization.
• Possess organizational, time management, and troubleshooting competence.
• Excellent team player, and capability to work independently.
• Superb communication skills – verbal and written.
• Ability to multi-task and prioritize program needs with constantly changing priorities
• Travel will be required to markets and store sites pre, during and post construction (up to 40% of your time).
• Proactive and solution oriented.

Nice To Haves

• Preferred software skills, including but not limited to: Microsoft Office Suite , Google Docs/Sheets/Keep/Slides , Adobe Acrobat &/or Bluebeam Revu

Responsibilities

• Architect & engineer (A&E) selection Input
• Prescribe document format and content expectations
• A&E cost controls
• Periodic evaluation of A&E partner teams
• Maintain milestone development schedule
• Define appropriate cross functional touch points
• Lead value engineering efforts
• Define A&E and GC project scopes
• Ensure A&E deliverable timing
• Ensure document quality (drawing reviews)
• Award contracts
• Validate and approve change orders & work authorizations
• Ensure project comms keep pace with schedule
• Communicate schedule status internally
• Communicate project budget status internally
• Balance work loads
• Ensure "Bang for Buck" with partners
• Ensure project delivery timing, quality, and budget
• Site visits to ensure quality and timing expectations
• Assemble best in class (BIC) project teams (GC, vendors, A&E)
• "Kaizen" all aspects of design and construction
• Define scope
• Manage bidding process & comms
• Ensure bids are complete and on time
• Ensure project awards are in line with project schedules
• Update project budget tracking documents
• Update milestone tracking documents
• Ensure change orders are logged and tracked
• Ensure RFI/RFCs are tracked and logged
• Ensure submittals are logged and tracked
• Coordinate project team meetings
• Ensure weekly reporting is complete logged and tracked
• Manage invoicing
• Manage closeout
• Coordinate schedules with vendors (i.e. Signage, AV, Telecom, etc.)
• Manage 3rd party RFP
• Manage 3rd party invoicing
• Manage 3rd party budget tracking
• Deliver clear turnover expectations
• Develop/improve T/O systems and tools through cross functional collaboration

Benefits

• Competitive compensation
• Excellent insurance (health, dental, vision)
• Paid time off, including sick, vacation, and holiday pay
• 401k participation and 4% match on 401k contributions after 3 months of employment
• A one-month paid sabbatical after 3 years of continuous service
• Annual paid day to volunteer for a non-profit organization that matters to you
• 50% discount at Jeni’s Scoop Shops and online

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level