New Sales Inventory Administrator

Berger Chevrolet•Grand Rapids, MI
•Onsite

About The Position

At Berger Chevrolet, we are seeking a full-time New Sales Inventory Administrator to join our new vehicle department. This role is crucial for ensuring the smooth flow of new vehicles from arrival to customer delivery. You will collaborate with sales, finance, and service teams to maintain organized inventory, accurate information, and efficient vehicle tracking for a positive customer experience. This position requires an onsite presence Monday through Friday, with shifts typically from 9 am to 8 pm, and a Saturday rotation from 9 am to 4 pm. All shifts conclude after daily sales deliveries are completed.

Requirements

  • High school diploma or GED.
  • Exceptional attention to detail, strong organizational skills, and the ability to prioritize tasks, multitask, and meet deadlines in a dynamic environment.
  • Excellent communication and interpersonal skills to work effectively with team members and customers.
  • Proficient with computers and dealership software, including Dealership Management Systems (DMS), Customer Relationship Management (CRM) tools, inventory systems, and Microsoft Office Suite.
  • Dependable, trustworthy, highly organized, and consistently efficient.
  • Ability to operate an automobile and maintain a valid driver’s license.
  • Must allow pre-employment screenings, i.e., background checks, driving record evaluations, and drug testing.
  • Must be able to perform all essential job functions with or without reasonable accommodation, and adhere to workplace health procedures as directed by the public health department.

Nice To Haves

  • Previous experience in an automotive environment, especially within a high-volume dealership, is highly preferred.

Responsibilities

  • Order new vehicles from General Motors based on dealership allocations, market demand, and business objectives.
  • Check in vehicles from the prep department and create service repair orders (ROs).
  • Support the intake and return of vehicles to the rental department, maintaining accurate records and smooth operations.
  • Guide new owners through the setup of their OnStar and MyChevrolet apps.
  • Accurately process and log completed deals in dealership systems, ensuring all required documentation is complete.
  • Submit incentive and rebate applications through the Global Incentives and Vehicle Inventory (GIVI) system.
  • Maintain up-to-date inventory records by posting daily vehicle invoices and submitting GIVI incentives and rebates.
  • Follow up with customers on their Customer Satisfaction Index (CSI) surveys and compile monthly reports.
  • Ensure compliance with General Motors programs and dealership inventory guidelines.
  • Assist with various sales-related activities and administrative tasks to support the new car department.
  • Other responsibilities may be assigned through continued employment.

Benefits

  • Compensation – $20.00 - $25.00 per hour (based on experience)
  • Opportunities for a monthly sales bonus
  • Annual longevity bonus
  • Medical, Dental, Vision, HSA or FSA, Accident, and Critical Illness Insurance
  • Berger-sponsored $25,000 life insurance policy (additional life insurance options are available for purchase)
  • Berger-sponsored short-term disability with long-term disability insurance available for purchase
  • 401k with an annual employer match
  • Paid time off
  • Paid holidays
  • Membership with Working Advantage for discounts on theme parks, hotels, concert tickets, and more
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