New Patient Coordinator - PRN

Baptist Health System, Inc.

1d • Onsite

About The Position

Baptist Health is recognized as a top place to work in health care and is the most preferred provider in Northeast Florida for over 30 years. As Jacksonville's only locally governed, faith-based, not-for-profit health system, Baptist Health offers a full spectrum of preventive and specialty care through over 200 locations and six hospitals. Their centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute, and Wolfson Children's Hospital. This role requires intermediate knowledge of insurance, medical records, and multi-line telephones, along with excellent customer service skills. The ability to match patient care needs with available services and good judgment in triaging patients with acute needs over the phone are essential. The primary location for this position is the Southbank Building 1 in Downtown. Baptist Health's commitment to the community spans generations, focusing on innovative healthcare, improving health equity, and fostering a welcoming workplace where every team member's voice is heard.

Requirements

• Intermediate knowledge of insurance.
• Intermediate knowledge of medical records.
• Intermediate knowledge of multi-line telephone systems.
• Excellent customer service skills.
• Good judgment in triaging patients with acute needs over the phone.

Responsibilities

• Match patient care needs with services available.
• Triage patients with acute needs over the phone.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed