New Home Advisor

Hakes Brothers LCNM, LLC•Horizon City, TX

6d•Onsite

About The Position

The New Home Advisor (NHA) is responsible for achieving individual monthly sales goals and Avid survey results while delivering outstanding customer service throughout the entire Customer Journey. The NHA is responsible for "A+" community and model presentation, prospect and backlog management, monthly CMAs, and daily use of HubSpot to ensure data integrity. This role involves representing Hakes Brothers, generating leads, managing client relationships, and ensuring a positive home-buying experience from start to finish.

Requirements

High school diploma or GED
At least two years of relevant sales experience (preferably commission-based)
Self-starter
Demonstrated ability with various sales and closing techniques to advance a sale
Thorough, technical understanding of the products being sold
Excellent interpersonal and customer service skills
Excellent sales and negotiation skills
Excellent organizational skills and attention to detail (e.g., few or no mistakes in contract writing)
Strong analytical and problem-solving skills
Proven ability to build and maintain client relationships
Ability to function well in a fast-paced, at times stressful, environment
Excellent proficiency with both the contract and the product

Nice To Haves

At least two years of new home sales experience

Responsibilities

Ensuring that every Hakes Brothers home buyer has an excellent experience purchasing a new home.
Using honesty and integrity in all representations and negotiations while abiding by the parameters approved by Hakes Brothers.
Generating and fostering leads and prospects with realtors, customer referrals, and potential buyers.
Proactively following up on leads.
Representing Hakes Brothers at the model home and any sponsored or hosted events.
Becoming proficient in sales strategies, including prospecting, product knowledge, competitor knowledge, and sales techniques.
Maintaining promotional signage in and around your assigned community.
Conducting presentations for model home visitors and demonstrating the amenities of the community.
Promoting Hakes Brothers by listing inventory homes on the MLS, sending email blasts, distributing flyers around your community, and hosting model home grand openings and community/sponsored events.
Conducting monthly or quarterly competitor market analysis (as applicable).
Utilizing the CRM to its fullest to prospect and manage buyer leads.
Maintaining the model home and spec homes.
Attending sales meetings and quarterly luncheons.
Building relationships with realtors daily to promote Hakes Brothers, including weekly visits to realty offices for presentations.
Preparing required paperwork for each home sale and for prospective purchasers.
Communicating with buyers regarding construction start and completion dates, and remaining actively involved in the sales process through closing.
Contributing to a positive, cooperative, team-oriented sales environment.
Maintaining a professional appearance, demeanor, and communication style at all times.
Other duties as assigned.