New Client Implementation Specialist

Bankers Financial Corp • St. Petersburg, FL

13h • Hybrid

About The Position

The New Client Implementation Specialist provides timely and accurate set-up of new accounts. They process the initial payroll(s) with the client until it is determined that the payroll has been set up accurately and processing correctly.

Requirements

• A High school diploma or GED
• A minimum of 3-5 years of payroll processing experience
• Ability to communicate effectively, verbally and in writing
• Ability to establish a good, cooperative relationship with clients.
• Must be legally authorized to work in the United States.

Nice To Haves

• A Bachelor’s Degree
• 5+ years of payroll processing experience
• Experience with Worklio payroll software
• Other payroll software experience is a plus.

Responsibilities

• Deliver a high-touch (“white glove”) onboarding experience that builds client trust and satisfaction.
• Make contact with new clients within 24 hours of receiving new contracts to gather all necessary information to onboard.
• Process first few payrolls and produce all necessary reports as required by client.
• Update and maintain employee and client information to ensure year-end processing of W-2’s is accurate. This includes names changes, pay rates, addresses, departmental changes, new hires, re-hires and terminations.
• Build and maintain working relationships with clients through excellent customer service.
• Work internally with all departments to onboard clients and their employees timely.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED