New Business Representative

Heidi•New York, NY

4d•$65,000 - $70,000•Onsite

About The Position

Heidi is building an AI Care Partner that works alongside clinicians to make healthcare more continuous and deeply human. This role will own high-intent inbound demand and convert interest into qualified pipeline for the US sales team. The representative will run live conversations and product demos with clinicians, practice managers, and operators, earning trust quickly and setting a high bar for how Heidi shows up. They will deconstruct how medical practices operate, identify pain points, and diagnose where Heidi creates real value. The role involves qualifying and routing opportunities with speed and precision across Sales, Customer Success, Support, and Partnerships. A deep product mastery is required to answer questions in the moment. Maintaining clean notes, clear context, and strong handoffs is essential. Continuous improvement of qualification, messaging, and response to inbound demand is also a key aspect of the role.

Requirements

Hard worker who shows up early, stays late when needed, and takes pride in outworking the market
Impeccably sharp, humble, and comfortable operating at speed without excessive process or oversight
Relentlessly curious. You want to understand how things really work, not just follow a checklist
Motivated by ownership, growth, and uncapped upside
Energized by responsibility rather than structure
Clear communicator who can think on their feet and hold their own in real conversations
Comfortable with ambiguity and excited by building something, not inheriting something
Sales experience is preferred, of any kind. We care less about where you sold and more about what selling taught you

Nice To Haves

Experience in healthcare or SaaS is helpful but not required
Attitude, work ethic, and learning velocity matter more than years on a resume

Responsibilities

Own high-intent inbound demand and convert interest into qualified pipeline for the US sales team
Run live conversations and product demos with clinicians, practice managers, and operators, earning trust quickly and setting a high bar for how Heidi shows up
Deconstruct how medical practices actually operate, identify pain points, and diagnose where Heidi creates real value
Qualify and route opportunities with speed and precision across Sales, Customer Success, Support, and Partnerships
Build deep product mastery so you can answer questions in the moment, not defer or deflect
Maintain clean notes, clear context, and strong handoffs so nothing is lost downstream
Continuously improve how we qualify, message, and respond to inbound demand as volume and complexity increase