New Business Associate - Inbound

Plaid • San Francisco, CA

8d

About The Position

As a New Business Associate, you'll manage inbound leads and be the first point of contact for most new companies we work with. You'll handle the entire opportunity qualification cycle and work closely with marketing, sales, and business operations to drive successful progress towards our revenue acquisition goals. The ideal candidate is customer centric, goal-oriented, a collaborative team player, and excited to work in a fast-paced environment.

Requirements

• Exceptional communication and interpersonal skills
• Interest in financial services and technical products, a desire to get more technical and the ability to learn the ins and outs of Plaid's APIs
• Strong problem-solving abilities and a customer-centric mindset
• A positive attitude, resilience, and a passion for continuous learning
• Excellent time-management skills, can prioritize tasks appropriately, and work to streamline processes
• Strong problem-solving abilities and a customer-centric mindset

Responsibilities

• Manage inbound leads and own outreach to new companies, serving as the primary point of contact for new customers
• Help new developers get started with Plaid and answer questions about our products
• Identify the most promising developers and verticals to help us grow
• Work with our product and engineering teams to integrate customer and product feedback
• Collaborate closely with growth marketing to provide feedback and strategize on new content campaigns

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed