Neurosurgery Surgery Scheduler

Children's Hospital of Orange County • Orange, CA

1d • Onsite

About The Position

The Scheduler II is responsible for scheduling complex procedures and appointments; ensuring thorough and complete information is obtained. Facilitates the scheduling and registration process and optimizes efficiencies and workflows. Works as a liaison between family, insurance carrier, physician office, and clinical professionals to assure scheduling occurs in a highly accurate and timely manner. Assists with covering for the front office as needed.

Requirements

• Minimum one (1) year of scheduling and registration experience in a healthcare setting using a computerized scheduling system or two (2) years of front office experience.
• High School Diploma/ GED or equivalent.
• Excellent verbal and written communication skills.
• Working knowledge of computer software, i.e. Microsoft products.
• Ability to pleasantly handle interruptions in work-tasks due to greeting people & answering a multiple phone line.
• Excellent organizational skills, critical thinking skills, judgment, and interpersonal skills with the ability to work harmoniously.
• Ability to obtain authorizations.
• Knowledge of Government and Commercial insurance systems.
• Light - Moderate energy level
• Lift and carry 25-35 lbs.
• Push/pull 50-100 lbs. (ie. empty bed, stretcher).

Nice To Haves

• Experience coordinating and scheduling complex procedures.
• Experience coordinating patient care with multiple departments.
• Associate degree in related field.
• Bilingual in English/ Spanish highly preferred.

Responsibilities

• Scheduling complex procedures and appointments
• Obtaining thorough and complete information
• Facilitating the scheduling and registration process
• Optimizing efficiencies and workflows
• Acting as a liaison between family, insurance carrier, physician office, and clinical professionals
• Assisting with covering for the front office as needed

Benefits

• CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED