NeuroHealth Institute Administrative Director

University of Rochester•Rochester, NY

23h•$110,073 - $165,110•Onsite

About The Position

The Administrative Director serves as the chief operating leader for the newly formed NeuroHealth Institute (NHI), a multidisciplinary institute bringing together Neurology, Neurosurgery, and adjacent departments. The Institute aims to transform neurological care from reactive sick care to proactive well care and establish a nationally recognized center of excellence in clinical neuroscience and research. Reporting directly to the NHI Director, the Administrative Director is a core member of the Institute’s governance structure and Executive Committee. The role provides strategic and operational leadership across administrative, financial, and programmatic functions, integrating departments and supporting the Institute’s clinical, research, education, and community-impact missions. The Director works collaboratively with department chairs, program administrators, division chiefs, faculty leaders, strategic planners, consultants, health system executives, and philanthropy and marketing professionals in a matrixed environment. The position oversees Institute formation and governance, strategic planning and cross-departmental integration, clinical service line development, research program administration, financial planning and business operations, marketing and philanthropy, human resources and talent development, and compliance, quality, and accreditation. The Administrative Director reports to the NHI Director.

Requirements

Master’s degree, preferably in Health Administration (MHA), Business Administration (MBA), Public Health (MPH), or a related field, and 8 years of progressively responsible administrative leadership experience in an academic medical center or complex health system; or an equivalent combination of education and experience.
Demonstrated experience in cross-departmental or multi-entity program development and operations.
Experience managing large-scale change initiatives and organizational transformation.
Experience as a healthcare administrator in academic medical center operations, cross-departmental program building, strategic planning, financial modeling, and change management.
Strong skills in strategic planning, financial management, and business plan development.
Excellent communication, negotiation, and relationship-building skills.
Proven ability to work effectively in a matrixed environment with multiple stakeholders, including physician leaders, health system executives, and external partners.
Ability to lead collaboratively and partner with department chairs, program administrators, division chiefs, faculty leaders, strategic planners, external consultants, health system executives, and philanthropy and marketing professionals.

Responsibilities

Serve as a standing member of the NHI Executive Committee and participate in the Institute’s governance structure.
Oversee administrative aspects of establishing and maintaining the NHI, including organizational design, policy development, operational infrastructure, and cross-departmental integration.
Partner with strategic planners and external consultants to design and implement the NHI governance and operations framework, aligning it with the Institute’s strategic plan and health system goals.
Establish administrative processes, reporting structures, and communication channels that promote transparency, accountability, and collaboration.
Act as the primary administrative liaison between the NHI and University health system leadership.
Work with departmental Program Administrators to align departmental operations with NHI-wide priorities while respecting departmental autonomy.
Partner with Operations Leads for the Institute’s strategic pillars to support initiatives through administrative support, resource allocation, and operational execution.
Promote the cultural and operational transition from siloed departments to an integrated institute model.
Coordinate ongoing strategic-plan refinement, milestone tracking, and operational-priority adjustments with planners and consultants.
Oversee administrative development of the NHI clinical service line and collaborate with clinical leaders on integrated, patient-centered care pathways.
Coordinate with health system operations, ambulatory, and inpatient leadership to determine space, capacity, staffing, and technology needs for Hub and Spoke locations.
Support care delivery models focused on prevention, early detection, chronic disease management, and neurorehabilitation.
Coordinate clinical operations infrastructure across NHI-affiliated sites and services, including scheduling, referral management, quality reporting, and patient experience.
Work with the NHI Research Administrative Director to develop and support clinical research programs, clinical-trial infrastructure, translational research operations, and research compliance.
Facilitate cross-departmental research collaboration by removing administrative barriers, streamlining shared-resource access, and supporting joint grant and contract administration.
Support development of research core facilities, shared data platforms, and biobank resources.
Develop a comprehensive long-term business plan and financial model with strategic planners, consultants, and departmental finance teams.
Develop, manage, and monitor the Institute’s annual operating budget, including revenue projections, expense management, and fund-flow models.
Analyze and project space and capacity needs across the Hub-and-Spoke network, including growth, program expansion, and capital requirements.
Oversee financial dashboards and reporting tools that provide the NHI Director and Executive Committee with timely performance data.
Identify operational efficiencies, shared-services opportunities, and revenue-enhancement strategies.
Collaborate with University Marketing and Communications teams on a comprehensive marketing strategy to elevate the NHI’s brand.
Work with the Development Office on philanthropy supporting programmatic and capital priorities, including major gifts, grateful patient programs, and foundation partnerships.
Support the NHI Director’s external-relations activities, including community engagement, industry partnerships, and national positioning.
Oversee staffing for the NHI central office, including recruitment, onboarding, performance management, and professional development.
Partner with departmental leaders on faculty and staff recruitment, retention, and development strategies aligned with NHI growth plans.
Foster excellence, innovation, and inclusivity across Institute administrative and operational teams.
Ensure NHI operations comply with University, health system, and regulatory requirements.
Support quality-improvement and patient-safety initiatives across clinical programs.
Coordinate accreditation and certification activities relevant to NHI programs and centers of excellence.
Perform other duties as assigned.