Neuro IR Medical Office Assistant

University Radiology•East Brunswick Township, NJ

4d•Onsite

About The Position

University Radiology is seeking a full-time Neuro IR Medical Assistant to join its team at the East Brunswick, New Jersey office. The role supports neurointerventional procedures and patient care, including coordinating appointments and follow-up, obtaining clinical information and imaging before procedures, helping patients understand procedures, and supporting patient preparation. The position involves sensitive communication with patients who may have traumatic brain injuries or post-traumatic stress disorder, and may include referring patients to support resources when recommended by the Neurointerventional radiologist. The assistant coordinates care with referring physicians and other clinical departments, manages insurance pre-certification requirements, and helps schedule procedures based on case acuity and clinician availability. The role also includes time-sensitive monitoring and coordination related to antiplatelet therapy and lab results, with concerns reported to the Chief Administrative RN and/or Neurointerventional radiologist. Hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. The pay range starts at $22 per hour. A sign-on bonus is offered to eligible new hires.

Requirements

High school graduate.
Medical Assistant certification is preferred but not required.
Proficiency with Microsoft Office.
Familiarity with medical terminology.

Nice To Haves

Medical Assistant certification.

Responsibilities

Communicate sensitively with patients, including those who may have traumatic brain injuries or post-traumatic stress disorder, and help connect them with support groups when recommended by the Neurointerventional radiologist.
Coordinate care with referring physicians, anesthesiology, neurosurgery, pediatrics, vascular surgery, radiologists, and other disciplines as needed.
Understand insurance requirements and pre-certification processes, including the timing requirements for scheduled procedures.
Schedule procedures in MI while applying knowledge of pre-certification requirements.
Manage approximately 15 to 25 consults per week and a large volume of weekly follow-up MRI/MRA appointments or consults.
Facilitate patients' use of Doxy for scheduled telemedicine appointments.
Book hospital cases according to case difficulty and acuity, coordinating with the Neurointerventional radiologist, anesthesia, neurosurgery, and other disciplines.
Adapt scheduling and clinic plans to changing radiologist schedules, emergencies, and other disciplines' availability, including canceling or rescheduling clinic when needed.
Work order lists on ARV to assist with scheduling pending procedures and follow-ups.
Maintain professional relationships with CINJ, subspecialized referring physician office staff, and the Special Procedures Department at RWJ.
Maintain knowledge of procedures and protocols to assist the technologist or radiologist, including patient preparation.
Obtain clinical information, reports, and images before procedures.
Explain procedures to patients.
Coordinate time-sensitive dual antiplatelet therapy management, including initiation, monitoring, and adjustment based on Verify Now lab results from RWJ.
Monitor medications and lab values, and report non-responders who may need substitute medications such as Brilinta or Eliquis to the Chief Administrative RN and/or Neurointerventional radiologist.