Network Voice Engineer Cisco

Snell & Wilmer Business Professional Openings•Dallas, TX

8h•Remote

About The Position

Snell & Wilmer L.L.P. is the largest law firm serving the Southwest with 500+ lawyers throughout seventeen offices. We are seeking a Network / Voice Engineer to support and enhance a multi-site Cisco-based infrastructure spanning 14 locations, including two data centers and approximately 1,000 users. This role is ideal for an engineer with a strong foundation in either networking or voice technologies, with the opportunity to expand into both areas. The right candidate will be comfortable working independently, contributing to team initiatives, and balancing structured processes with creative problem-solving. This is a primarily remote role, with occasional onsite support and travel as business needs arise. This position can be based out of our Dallas, Phoenix, or Las Vegas office. What sets you apart is your ability to follow established processes while thinking creatively to solve problems, paired with strong communication skills and a collaborative, team-oriented mindset. You will have the opportunity to support distributed enterprise environments and a willingness to grow across both network and voice disciplines.

Requirements

3 to 7 years of hands-on experience in network and/or voice engineering
Strong experience with Cisco switching (Catalyst 9300 series or similar)
Experience with VoIP technologies (Cisco Call Manager or equivalent)
Solid troubleshooting skills across network layers and voice systems
Experience auditing network environments and documenting findings
Proficiency with technical documentation (Visio or similar tools)
Ability to work both independently and collaboratively

Nice To Haves

Cisco Nexus switches (data center environments)
Cisco Unified Communications Manager (CUCM)
Cisco Webex (Cloud Collaboration)
Cisco Firepower firewalls
Cisco Identity Services Engine (ISE)
Cisco Wireless (9800 controllers and 9000 series access points)
Experience with monitoring tools such as LogicMonitor
Familiarity with APC UPS systems and power infrastructure
Cisco certifications (CCNA, CCNP Enterprise, CCNP Collaboration)

Responsibilities

Support and maintain enterprise network and voice infrastructure across multiple locations
Administer Cisco switching, data center, wireless, firewall, and collaboration platforms
Manage and support Cisco Unified Communications (CUCM) and Webex environments
Monitor infrastructure health and performance using tools such as LogicMonitor
Perform network and system audits; identify risks and recommend improvements
Troubleshoot complex issues across network, voice, and connectivity layers
Create and maintain detailed network documentation and diagrams (Visio)
Support data center infrastructure, including switching and power systems (UPS)
Participate in infrastructure projects, upgrades, and deployments
Provide occasional onsite support and travel as needed