Network Telecom Technician

Ericsson•Calgary, AB

1d•Hybrid

About The Position

The Wireless Telecom Network Technician within Field Service Organization in Canada is responsible for the installation, commissioning, maintenance, and troubleshooting of both wireless RAN infrastructure and core/data center network systems supporting LTE and 5G networks. This role bridges field operations and core network support, ensuring end-to-end service availability from cell site to core network. The technician works across: Cell sites (macro, rooftop, small cells), central offices and switching centers, data centers hosting EPC and 5G Core platforms. The Candidate must be flexible to work in an On Call schedule as needed.

Requirements

Diploma in Telecommunications, Networking, Electronics, or a related technical discipline
3 plus years of hands-on experience in the telecommunications industry (RAN and Core network experience preferred)
Valid tower climbing certification (where applicable)
Valid Canadian driver's license
Ability and willingness to travel throughout the assigned province or region
Comfortable working in both outdoor field environments and secure data center/central office facilities
Strong analytical and troubleshooting skills across OSI Layers 1–3
Solid understanding of end-to-end network architecture, traffic flow, and service delivery
Proven ability to work independently and respond effectively during critical network incidents
Self-motivated with strong organizational and time management skills
Excellent problem-solving, communication, and documentation abilities
Adaptable and capable of performing in fast-paced, mission-critical environments

Responsibilities

Experience with LTE and 5G RAN integration, including RRU, Massive MIMO radios, and Baseband Unit (BBU) installation and commissioning.
Skilled in RF testing and troubleshooting, including VSWR, PIM, sweep testing, sector outage resolution, and network performance optimization.
Hands-on experience supporting microwave backhaul installation and transport connectivity.
Knowledge of LTE EPC (MME, SGW, PGW) and 5G Core functions (AMF, SMF, UPF), with experience monitoring alarms using OSS/NMS tools.
Experience performing fiber cross-connects, structured cabling, and replacing hardware components such as line cards, SFPs, and power modules.
Understanding of IP networking fundamentals, including VLANs, IP addressing, routing, and transport connectivity verification.
Familiarity with BGP/OSPF troubleshooting under engineering guidance and end-to-end service validation.
Experience supporting incident response, emergency restorations, planned maintenance, hardware swaps, live network upgrades, and on-call operations.
Strong knowledge of change management, MOP procedures, as-built documentation, inventory management, and compliance with RF safety and Canadian OHS standards.
Solid understanding of LTE (4G), 5G NSA/SA architecture, RAN components, RF fundamentals, EPC, and 5G Core technologies.
Working knowledge of TCP/IP, DNS, Diameter, AAA, Linux administration, and virtualization platforms such as VMware and OpenStack.
Proficient in using telecom test equipment and tools, including OTDR, PIM Analyzer, Spectrum Analyzer, Multimeter, and console/CLI utilities.

Benefits

Choice of 3 medical and dental plan options
Core level health coverage paid for fully by Ericsson
Group Retirement & Savings Program with automatic 2% company contribution
50% match of employee's contribution to Registered Retirement Savings Plan, up to 8% of employee's contribution (maximum of 4% match)
Basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay
Short-term disability coverage
Option to participate in Ericsson’s Stock Purchase Plan
18 days of accrued vacation
3 personal days
10 holidays
1 volunteer day
Sick days
Up to 10 weeks of paid maternity leave
6 weeks of parental or adoption leave at 100% of pay
Financial wellness programs
Educational assistance
Matching gifts
Wellness account
Recognition programs