Network Technician

PerformixSaint Paul, MN
Onsite

About The Position

This role involves installing and replacing physical network equipment, supporting system engineers with troubleshooting, and documenting work performed. The technician will ensure proper installation of equipment within the organization's infrastructure and communicate any setup issues. Responsibilities also include identifying, transporting, and documenting hardware equipment, as well as assisting with infrastructure layout and knowledge transfer within the network team.

Requirements

  • High school diploma/GED AND four or more years of relevant work experience; or an Associate or higher degree OR two-year college/technical school certification and two or more years of relevant work experience
  • Reliable transportation required

Nice To Haves

  • Cisco certification
  • Azure certification
  • Experience working with General low voltage power, multi-media connectivity, and SolarWinds
  • Experience reading blueprints and floor plans
  • Experience promoting an equitable, positive, and respectful work environment that values culture and diversity among all employees

Responsibilities

  • Install or replace physical network switches and ports in Transit and Council system infrastructure throughout the organization
  • Support System Engineers in diagnosing and troubleshooting network connectivity issues
  • Support and communicate about workspace standard power systems and wireless connectivity issues with the network team
  • Document work performed using pictures, notes, and shared spreadsheets
  • Ensure equipment installation is in proper location of Council and Council connected infrastructure
  • Ensure basic installation steps are performed
  • Communicate set-up issues and concerns with System Engineers and the network team
  • Identify appropriate hardware equipment to be transported and delivered for the required job
  • Safely load and secure hardware equipment in Council vehicles
  • Document appropriate hardware equipment delivered to System Engineer
  • Discuss planned hardware transportation, installation, schedule, and connection with the Systems Engineer
  • Assist the Systems Engineer in layout of new infrastructure equipment
  • Communicate planned work completion or issues
  • Provide knowledge transfer to other Network Team members as required
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