About The Position

We are seeking a highly motivated, best-in-class Network Technician to join our growing Network Product Development (NPD) team. This role is critical to AWS's mission of delivering world-class network infrastructure that powers data centers globally. You will be responsible for the physical deployment, configuration, maintenance, and fiber connectivity for network engineering labs and testbeds across multiple facilities. These testbeds feature the fastest routers on Earth—working at the intersection of hardware development and operational excellence. You will operate as a leader of these facilities and own all aspects from procurement and installation through decommissioning, ensuring high availability, security, and operational excellence across the lab environment.

Requirements

  • Bachelor's degree or equivalent in a related technical field
  • 2+ years of data center experience
  • 2+ years of networking and troubleshooting experience
  • 2+ years of Linux experience
  • 2+ years of scripting language experience
  • 2+ years of technical project management/project coordination

Nice To Haves

  • Experience in Linux and Networking protocols, or experience in Network protocols like DNS/DHCP/TCP and experience that includes strong analytical skills, attention to detail, and effective communication abilities
  • Knowledge of IP networking fundamentals and extensive experience in the application of IP protocols
  • Experience in a leadership role
  • 2+ years of fiber handling and fiber installation processes experience
  • 2+ years of experience in working with various optical module types (SFP, QSFP, QSFP-DD, OSFP, etc)
  • Experience with utilizing AI/ML technologies to streaming processes, develop tools, and analyze test logs

Responsibilities

  • Deliver hardware installation, configuration, and fiber connectivity for testbeds featuring next-generation routers and hardware across different network engineering facilities
  • Deploy, turn up, and decommission network devices
  • Maintain a healthy, test-ready environment by being proactive and resolving issues before they impact operations
  • Respond to emergent requirements with agility and flexibility
  • Work with minimum supervision to drive stability and sustainability of next-generation networks
  • Set a high bar for lab availability and maintain highly available testbed environments
  • Develop scripts and automation to reduce tedious and repetitive tasks
  • Maintain high uptime through redundancy planning, regular audits, and comprehensive walkthroughs
  • Partner closely with internal customers and external vendors to facilitate smooth project execution alongside Technical Program Managers
  • Contribute inputs to the development and innovation of network engineering labs, next-generation routers, and in-house built tooling
  • Develop innovative ways to automate and improve network infrastructure operations
  • Refine operational procedures using established best practices and develop new tooling
  • Think proactively and innovatively to improve deployment methodologies

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
  • sign-on payments
  • restricted stock units (RSUs)
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